Booking Terms & Conditions · Cancellation & Refund Policy · House Rules
Last updated: October 2026
These House Rules form part of the Booking Terms & Conditions.
Registered Guests and Visitors
Only registered or approved guests may stay overnight.
Unregistered overnight guests are not permitted without prior approval.
Visitors must not cause the accommodation to exceed its standard occupancy without prior approval from MJS Hideaways and remain the responsibility of the registered guest.
Parties and Events
Parties, fêtes and unauthorised events are not permitted.
Any gathering beyond ordinary residential use requires prior written approval from MJS Hideaways.
Noise and Neighbours
Guests must behave considerately towards neighbours and other occupants.
Music, television, conversation and other noise should be kept at a reasonable level, particularly during normal night-time sleeping hours.
Persistent excessive noise or disturbance may result in the guest being required to leave.
Smoking and Vaping
Smoking and vaping are not permitted inside the accommodation.
Guests are responsible for any additional cleaning, deodorising or damage resulting from a breach of this rule.
Pets
Pets are not permitted, subject to any legal obligations relating to assistance animals.
Standard Occupancy
Guests must not exceed the stated occupancy without prior approval from MJS Hideaways.
MJS Hideaways – On the Savannah | 2 Bedroom: Standard occupancy is up to 6 guests. Additional guests may be permitted at the discretion of MJS Hideaways with prior approval. Where additional guests are approved, guests are responsible for ensuring they are comfortable with the available sleeping arrangements and bathroom facilities. Additional bedding, such as air mattresses, may be permitted by prior agreement.
Approval for additional guests is considered case by case and may be subject to additional charges, special conditions, or applicable safety and property limitations.
MJS Hideaways may, at its discretion, approve additional guests where the accommodation, sleeping arrangements and circumstances make this appropriate. Approval must be obtained in advance and may be subject to an additional guest charge or other conditions.
Security
Guests must secure doors, windows and access points when leaving the property.
Keys, remotes and access devices must not be copied, transferred to unauthorised persons or left unsecured.
Lost keys or access devices may result in a replacement or security-related charge.
Property and Furnishings
Furniture, appliances, linens and other property should be used responsibly and for their intended purpose.
Furniture and major items should not be removed from the accommodation or substantially rearranged without permission.
Kitchen Use and Waste Disposal
Guests are expected to use kitchen appliances safely and leave cooking areas in reasonable condition.
Food waste and rubbish should be disposed of appropriately.
At MJS Hideaways – On the Savannah, all household rubbish must be placed in black garbage bags. Black garbage bags are supplied for guests in the kitchen cupboard. Bags should be securely tied before disposal or before being left in the location specified in the check-out instructions.
Pool and Shared Areas
Where pool or shared outdoor access is included, guests use these facilities responsibly and at their own risk, subject to applicable law.
Glassware should not be taken into or immediately around the pool area.
Shared spaces must be left reasonably clean and must not be monopolised or used in a manner that unreasonably interferes with other authorised users.
Whirlpool Tub — Pixie Studio
The private whirlpool tub at Pixie Studio must be used responsibly and in accordance with any instructions provided.
Oils, dyes, bath products or substances likely to stain, foam excessively or damage the equipment must not be introduced into the tub.
Mid-Stay Cleaning
For stays longer than 10 days, the accommodation must be made reasonably accessible for the mandatory scheduled cleaning after the first 10 days and every 7 days thereafter.
Guests will receive advance notice of the proposed cleaning date and time. If the proposed time is inconvenient, please notify MJS Hideaways as soon as possible so another suitable time can be arranged.
Maintenance Issues
Damage, leaks, appliance problems or other maintenance concerns should be reported promptly.
Guests should not attempt significant repairs themselves.
Illegal or Dangerous Activity
Illegal activity, dangerous conduct and the storage or use of prohibited substances or hazardous materials are not permitted.
Check-out
Guests must vacate the accommodation by 11:00 am unless a late check-out has been approved.
The property should be left in reasonable condition, with rubbish disposed of as instructed and keys/access devices returned or secured according to the departure instructions.